We have designed a new ticket office for the Ostrava Transport Company. We played with the whole customer experience - now you can arrange everything you need self-service without waiting in line. And even when you go to the staffed counter, you won't be greeted by a classic glass counter. All this combines to create perhaps the longest counter in Central Europe (or at least in Ostrava). Its organic shape, together with the light pours, complements the otherwise regular and geometric space.

The ceiling has gained its lightness through the use of tah metal, which hides the technology and all the necessary wiring. The dominant light then takes its attention from the centre of the room and leads through the space. But everything important takes place around the perimeter of the counter. This is where you handle all the necessary tasks associated with running a ticket office. The counter carries information, technology and connects everything into a compact whole. From the client's side, the emphasis was on creating a clean, modern space, free of advertising smog and information overload, which in the future will lead most clients to a self-service system of use.

The perforated ceilings were designed with regard to the permeability of lighting and secondary HVAC elements. The system solution of the raster ceiling also allows easy access to the technology.

The counter is made of bent artificial stone mounted on CNC-formed ribs of the structure.

The top plate of the counter top is made of compact board.

The lighting of the counter is designed in the form of LED strip and powered from several sources with control through a complex DALI system.

The floor is poured with a PUR trowel with a splashback to increase the level of slip resistance of the floor.